> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pandectes.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Banner links go to blank page

**Resolve issues with banner links leading to blank pages using our troubleshooting guide. Learn the steps to ensure your links function correctly on your Shopify store.**

There are themes that make the banner links (especially the cookie details links) to open on a new tab. In fact these themes add extra attributes to all the links of the store including the banners links of our application. This creates a problem in the navigation of the visitor to the banner options and there is no way to open detailed information about the cookie details.

A quick solution for that is to disable "Open external links in a new tab" option of your theme in case that you face such a problem.