> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pandectes.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cookies & HTML Storage

### Overview

**Cookies & HTML Storage** is the inventory of tracking items used on your store. Pandectes fills it from store scans and from cookies you add yourself. Visitors see this information in the banner preferences dialog and on the Cookies declaration page.

Use this page after you install apps, pixels, or theme scripts, or whenever a scan finds new items. Classify each row so the list stays accurate.

### Open the page

1. Open **Shopify Admin > Apps > Pandectes GDPR Compliance**.
2. Go to **Settings > Cookies & HTML Storage**.

The page title is **Cookies & HTML storage**. Use **Add cookie** to create a row, and **Export** or **Import** to work with a CSV file.

![Cookies and HTML Storage list with category tabs](https://images.pandect.es/knowledge-base/cookies-html-storage-1.png =900xauto)

### What you see in the list

Tabs filter by category: **All**, **Unclassified**, **Functionality**, **Performance**, **Strictly necessary**, and **Targeting**. Search and sort sit on the right of the tabs.

Each row includes:

| Column | Meaning |
| --- | --- |
| Name | Cookie or storage key. Names are case-sensitive. |
| Type | **Cookie**, **Local Storage**, **Session Storage**, or **Web Pixel**. |
| Domain | Host as seen on the storefront. |
| Party | **First party** or third party. |
| Provider | Vendor, such as Shopify or Google. |
| Category | Consent category used in the banner and declaration. |
| Retention | How long the item lasts, for example **Session** or **1 year(s)**. |
| Source | **Detected** by the scanner, or **Managed** after you add or edit it. |
| Last seen | Last time a scan found the item. |

![Cookie list columns including type, party, provider, and category](https://images.pandect.es/knowledge-base/cookies-html-storage-2.png =900xauto)

Select a row and choose **Edit** to change category, provider, purpose, and cookie flags such as **Session**, **Http-Only**, and **Secure**.

### Add a cookie or storage item

1. Click **Add cookie**. The **Add new cookie** dialog opens.
2. Choose **Type**. **Cookie** is available on paid plans that can edit the list. **Local Storage**, **Session Storage**, and **Web Pixel** require **Premium** or **Enterprise**.
3. Enter **Name**, **Domain** (or **Origin** / **URL** for storage and pixels), and **Path** for cookies.
4. Set **Provider** and **Category**.
5. Add a purpose in **Description**. This text appears in preferences and the declaration.
6. Optional: mark **Short living**.
7. Click **Save**.

To add a cookie with field-by-field notes, see [Manually add a cookie to the cookie list](/en/article/manually-add-a-cookie-to-the-cookie-list-1kur6xd/).

### What each plan can scan

The scanner runs when the app is installed. Extra scans, report tabs, and storage types depend on the plan. Open **Reports > Scan history** to start a scan with **Request new**.

![Scan history with Request new and technology counts](https://images.pandect.es/knowledge-base/cookies-html-storage-3.png =900xauto)

| Plan | Pages per scan | What the scan can detect | Cookies & HTML Storage |
| --- | --- | --- | --- |
| **Basic** | Up to **5** pages | Cookies on the install scan. Cookie details in the scan report. On-demand scans and full scan history are locked. | View the cookie list. Editing, **Add cookie**, import, and export require an upgrade. |
| **Plus** | Up to **5** pages | On-demand scans and **Scan history**. Cookie (HTTP) items. | Add, edit, import, and export cookies. Local Storage, Session Storage, and Web Pixel types stay locked. |
| **Premium** | Up to **10** pages | Cookies plus **HTML Storage**, **IFrames**, and **Pixels** in the scan report. | Same as Plus, and you can add **Local Storage**, **Session Storage**, and **Web Pixel** rows. |
| **Enterprise** | Up to **10** pages | Everything in Premium, plus **Scan behind password**, **Cookie scanner** scheduling, and scan location (for example EU, US, UK, Canada, Australia, Japan). | Same as Premium. |

Paid stores that can run on-demand scans are limited to **5 scans per day**. If you hit the limit, wait until the next day or open **Dashboard > Plans**.

A password-protected storefront needs the store password on **Cookie scanner** (Enterprise). Without it, the scanner may miss pages.

### After a scan

1. Open the scan with **View report**.
2. Review tabs: **Cookies**, **Scripts**, **Storage**, **IFrames**, and **Pixels**. Storage, iframes, and pixels need **Premium** or **Enterprise**. On Basic, the report may show that the plan allows cookies scanning only.
3. Apply missing or unclassified items on **Settings > Cookies & HTML Storage**.
4. Check **Settings > Categories** and the Cookies declaration page so visitor-facing text matches the list.

### FAQ

#### Why am I not seeing Meta or Google in the list?

The scanner only records items that actually get set on the pages it visits. Meta and Google often do **not** appear as a provider named Meta or Google.

* Search for cookie names such as `_fbp`, `_fbc` (Meta) and `_ga`, `_gid`, `_gcl_au` (Google). The **Provider** column may say Facebook, Google Analytics, or similar.
* Shopify **app pixels** (Google & YouTube, Meta channel, and other Customer Privacy pixels) wait for consent. If they never set a cookie during the scan, they will not show up. That can be expected when they are gated correctly.
* Google Consent Mode Advanced can send cookieless pings without setting `_ga`. No cookie means nothing to list.
* A scan covers a limited number of pages (see the plan table above). Checkout, account, or app-only pages may never be visited.
* Filters or a category tab other than **All** can hide rows. Clear search and open **All**.
* Add missing items with **Add cookie** if you know they run on the store.

Run **Reports > Scan history > Request new** after you add or change pixels, then review **Unclassified**.

#### Why does the list show mostly Shopify cookies?

Shopify first-party cookies load on every storefront visit, so the scanner finds them first. Third-party tools only appear if they fire during that scan.

#### What is the difference between Detected and Managed?

**Detected** came from a scan. **Managed** is a row you added or fully edited. You can still change category and purpose on detected cookies.

#### Why are Local Storage, Session Storage, or Web Pixel locked?

Those types need **Premium** or **Enterprise**. On Basic and Plus you can review HTTP cookies. Upgrade from **Dashboard > Plans** if you need the extra types.

#### The scan looks incomplete. What should I check?

* Password-protected stores: add the storefront password under **Cookie scanner** (Enterprise).
* Daily limit: paid plans that scan on demand can run **5 scans per day**.
* After new apps or pixels, request a new scan. The install scan is not updated automatically on Basic.

### Related articles

* [Manually add a cookie to the cookie list](/en/article/manually-add-a-cookie-to-the-cookie-list-1kur6xd/)
* [Customizing the cookie categories](/en/article/customizing-the-cookie-categories-1tnafci/)
* [Store Scanning](/en/article/store-scanning-1x8f3iv/)
* [Cookie Scanner Settings](/en/article/cookie-scanner-settings-1rv4ko/)
* [How to group cookies by provider in the preferences dialog (New Version)](/en/article/how-to-group-cookies-by-provider-in-the-preferences-dialog-new-version-q9dvym/)