> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pandectes.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customizing Notifications

**Customize notifications in your Shopify store with our easy-to-follow guide. Learn how to tailor alerts to better engage with your customers and manage operations.**

### Overview

The Notifications settings in the Pandectes GDPR Compliance app allow you to manage how you receive alerts for [data subject requests](/en/article/about-customer-data-requests-5mgbv7/) and configure the notifications sent to you and to your customers. This ensures that both you and your customers are promptly informed about data subject requests.

### Email Addresses

![](https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/cleanshot-2025-02-17-at-102035_1pwpbgt.png)

All notifications for the merchant will be sent to the primary merchant email address. Additionally, you can provide a secondary email address for forwarding emails, which is useful if your company has a [Data Protection Officer](https://pandectes.io/blog/the-main-responsibilities-of-the-data-protection-officer-dpo/) (DPO).

**Merchant email:**
* This is the primary email address where all merchant notifications will be sent.

**DPO email (optional):**
* You can optionally provide a second email address to receive notifications, which is particularly useful if your company has a DPO.

### Events & Triggers

![](https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/cleanshot-2025-02-17-at-102104_10dkvjh.png)

You can configure which types of events will trigger notifications for you (the merchant) and your customers. This allows you to stay informed about important data-related activities and ensures your customers receive updates regarding their requests.

**Email merchant on:**
* Export data requested: Get notified when a customer requests to export their data.
* Update data requested: Get notified when a customer requests an update to their data.
* Delete data requested: Get notified when a customer requests the deletion of their data.

**Email customers on:**
* Export data requested: Customers receive an email notification when they request to export their data.
* Update data requested: Customers receive an email notification when they request an update to their data.
* Delete data requested: Customers receive an email notification when they request the deletion of their data.

### Branding

![](https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/cleanshot-2025-02-17-at-102128_1648f11.png)

You have the option to include your company logo in the email notifications. This adds a professional touch and helps in brand recognition.

**Include Company Logo in emails:**
* When enabled, your company logo will be displayed at the end of the email notifications. Just add a logo url on the field.