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# How to improve drop in statistics in Shopify or 3rd party Analytics (New Version)

### Overview

When a cookie consent banner is implemented, analytics platforms such as **Shopify Analytics, Google Analytics, or other third-party tracking tools** may show a **drop in recorded statistics**.
This occurs because many analytics tools rely on cookies that are only loaded **after a visitor gives consent**.

The banner configuration can influence how easily visitors interact with the consent dialog and how quickly tracking can begin.
This guide explains a recommended configuration that helps **reduce drops in recorded analytics while still giving visitors control over their consent choices**.

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### Recommended Banner Configuration

The configuration involves adjusting settings inside the **Banner Layout** and **Advanced** tabs.
These settings help simplify the consent interaction and reduce unnecessary friction during the visitor’s first interaction with the banner.

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# Step 1 – Enable Cookie Notice & Preferences

Navigate to **Settings > Banner > Layout** and locate the **Consent dialogs** section.

Select:** Cookie notice & Preferences**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-42236_ta1w3k.png)

This configuration displays:

* A **cookie notice banner** for quick interaction
* Access to the **preferences dialog** for detailed cookie management

Visitors can quickly accept cookies while still having access to category-level controls if they wish to review them.

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# Step 2 – Configure Cookie Notice Buttons

Still inside **Settings > Banner > Layout** locate the **Cookie notice** section and find **Buttons**.

Select:** Accept-only**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-42314_tg3gyu.png)

This configuration allows visitors to **quickly accept cookies from the initial banner**, while other choices remain accessible through the preferences dialog.

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# Step 3 – Configure Preferences Dialog Buttons

Navigate to the **Preferences** dialog settings within the same **Layout** tab.

Under **Buttons**, enable:** Accept-Decline**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-42351_1weoxwk.png)

This ensures that visitors who open the preferences window can still:

* Accept all cookies
* Decline cookies
* Review category options

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# Step 4 – Enable Enforced Consent (Modals)

Navigate to **Settings > Banner > Advanced** and enable:** Enforced consent (modals)**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-42504_1dyfjkw.png)

When this option is enabled, the consent dialog is displayed as a **modal window with a background overlay**.

This helps ensure that visitors **notice and interact with the banner before continuing to browse the store**.

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### Optional: Lock Background Scroll

Inside the same section, you may also enable:

**Lock background scroll**

This prevents visitors from scrolling the page while the consent dialog is visible.
Using this option can make the consent dialog **more prominent**, encouraging visitors to interact with it before navigating the site.

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### Why This Configuration Helps Analytics

This setup improves analytics collection by:

* Providing a **clear and simple first interaction**
* Allowing visitors to **accept cookies quickly**
* Reducing banner friction that may cause visitors to ignore or dismiss the consent dialog
* Encouraging interaction with the banner before browsing the store

When visitors accept cookies earlier in their session, analytics tools are more likely to **record page views and events accurately**.

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### Important Notes

* The banner configuration should always match the **privacy requirements applicable to your store**.
* Different regions and laws may require different consent approaches.
* This guide explains a **technical configuration option**, not a legal recommendation.

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### Summary

A drop in analytics data can occur when tracking scripts only activate after consent is given.

You can improve analytics reporting by configuring the banner as follows:

* Use **Cookie notice & Preferences** as the consent dialog
* Set the cookie notice buttons to **Accept-only**
* Allow **Accept-Decline** in the preferences dialog
* Enable **Enforced consent (modals)** for better visibility

This configuration provides a smoother visitor interaction while still allowing users to manage their cookie preferences.