> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pandectes.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to Re-open the Cookie Banner with a Menu Link (New Version)

### Overview

You can allow visitors to **reopen the cookie banner at any time** by adding a link to your store’s navigation menu.
This is useful if you want to provide visitors with a **“Cookie settings”** or **“Privacy settings”** link in your footer or header menu.

When clicked, this link will open the **consent dialog**, allowing visitors to review or change their cookie preferences.

---

### Step 1 – Enable the Custom Open/Reopen Option

First, enable the option inside the Pandectes app.

Navigate to **Settings > Banner > Advanced** and enable the checkbox:** Custom open/reopen**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-61318_1nexar8.png =792xauto)

Once enabled, the banner can be opened using a link with the following anchor:
`#reopenBanner`

---

### Step 2 – Add the Link to Your Shopify Menu

Now you can add a link to your store menu.

1. Log in to your **Shopify Admin**.
2. Go to **Online Store > Content > Menus**.
3. Select the menu where you want to add the link (for example **Footer**).
4. Click **Add menu item**.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-61427_1yj8cu3.png =1027xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-61546_1gd5ogu.png =1030xauto)

---

### Step 3 – Configure the Menu Link

When creating the menu item:

* **Name:** Cookie settings (or any label you prefer)  
* **Link:** `#reopenBanner`

Example:

```
Name: Cookie settings
Link: #reopenBanner
```

Click **Add**, then **Save** the menu.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-61657_ajefjz.png =957xauto)
---

### Step 4 – Test the Link

Visit your store and click the new menu link.

When clicked, the **cookie banner or preferences dialog** will open, allowing visitors to:

* Review their consent status
* Change cookie preferences
* Accept or decline cookies


![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-05-at-61828_19m777a.png =910xauto)

---

### Summary

To allow visitors to reopen the cookie banner from a menu link:

1. Enable **Custom open/reopen** in **Settings > Banner > Advanced**.
2. Add a navigation link in Shopify with the URL **`#reopenBanner`**.
3. Visitors can use this link to **reopen the consent dialog and manage their preferences** at any time.