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# How to reload the page or redirect visitors after they decline (New Version)

### Overview

Follow-up actions are on **Settings > Banner > Advanced**.

After a visitor accepts or declines, you can:

* **Reload the page** so tags and theme scripts start from a clean load
* **Redirect** visitors who decline all cookies to another URL (consent is **not** stored in that case)
* **Synchronize consent across tabs** (Enterprise) so a choice in one tab applies to other open tabs

Use reload only when a script does not pick up consent until the next page load. A full reload can feel slow on mobile.

||| **New Banner.** For stores with the **New version** badge on **Settings > Banner**. On the Legacy Banner, see [How to switch to the new banner or switch back to the previous version](/en/article/how-to-switch-to-the-new-banner-or-switch-back-to-the-previous-version-x1xdn9/).

### Before you start

* Decide the redirect URL (for example a privacy policy or a simple landing page). Use a full URL or a path that exists on the store.
* If you use Google Consent Mode, test both with and without reload. Many GCM setups update without a refresh.

### Open follow-up actions

1. Open **Shopify Admin > Apps > Pandectes GDPR Compliance**.
2. Go to **Settings > Banner > Advanced**.
3. Find **Follow-up actions**.
4. Enable the options you need, then save.

![Follow-up actions: reload, redirect if the visitor denies all, and sync consent across tabs](https://images.pandect.es/knowledge-base/how-to-reload-the-page-or-redirect-visitors-after-they-decline-new-version-2.png =900xauto)

### Reload page on consent

When enabled, the storefront reloads after the visitor accepts or declines.

Use this when:

* A theme app or pixel only reads consent on first load
* You still see blocked tags after Accept until refresh

Do not combine this with a long banner delay if it creates a loop of reload plus banner. Test in a private window.

### Redirect if the visitor denies all

When enabled, declining all cookies sends the visitor to **Redirect URL**.

* Consent is **not** stored for that dismiss-and-leave flow.
* The visitor leaves the page they were on.

This is similar in spirit to a **Leave site** action. Prefer a page you control (policy or homepage), not an external ads domain.

### Synchronize consent across tabs

On **Enterprise**, enabling tab sync uses a broadcast channel so a consent choice in one tab updates the others. Useful for shoppers who open several product tabs.

### Verify

1. Enable **Enable for admins** while you test. See [How to enable, disable, or test the banner in admin-only mode (New Version)](/en/article/how-to-enable-disable-or-test-the-banner-in-admin-only-mode-new-version-1q608yh/).
2. Accept all — confirm whether the page reloads and tracking starts.
3. Decline all — confirm redirect URL and that you land on the intended page.
4. On Enterprise, accept in one tab and confirm a second tab updates.

### Related articles

* [Advanced Banner Settings (New Version)](/en/article/advanced-banner-settings-new-version-o0prb3/)
* [Explicit & Implied Consent (New Version)](/en/article/explicit-implied-consent-new-version-s5q6cz/)