> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pandectes.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Switching Consent Platforms: Consentmo to Pandectes

### Introduction

If you are switching from **Consentmo** to **Pandectes GDPR Compliance**, the most important step is ensuring that no scripts, integrations, or theme modifications from the previous Consent Management Platform remain active.

Consent apps may inject scripts into the Shopify theme, create privacy request pages, configure integrations, and apply settings through Shopify’s Customer Privacy API. If these elements remain after uninstalling the app, they can interfere with the new consent system or allow tracking scripts to run without being controlled by the new cookie banner.

This guide explains how to properly remove Consentmo and transition your store to Pandectes.

### Step 1: Remove Consentmo Scripts from the Theme

Before installing a new CMP, review your Shopify theme for scripts that may have been added by Consentmo.

1. Open **Shopify Admin**
2. Navigate to **Online Store > Themes**
3. Click **Edit theme** on your active theme
4. Open the **theme.liquid** file

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-04-at-11521_9k1she.png)

Look for script tags related to Consentmo or scripts used for integrations.

Scripts may appear:

• inside the `<head>` section
• near the closing `</body>` tag
• inside snippets or custom JavaScript files

If these scripts remain in the theme after uninstalling the app, they may continue to load and interfere with the new consent banner.

### Step 2: Check Integration Scripts

Consentmo can add scripts that control integrations with external services.

Examples include integrations with:

• Google Consent Mode
• Klaviyo
• analytics or marketing services

If these scripts were added directly to the theme, they may still be present even after the app is removed.

Review the **theme.liquid** file and other theme scripts to ensure that integration scripts from Consentmo are removed or replaced with the configuration used by the new consent platform.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-04-at-11533_10rngmm.png)

### Step 3: Review Custom JavaScript Triggers

Consentmo supports custom JavaScript triggers that execute when a visitor accepts the cookie banner.

If your store used custom scripts connected to Consentmo events, those triggers may still exist in the theme files.

Review your theme code and remove or update any scripts that rely on Consentmo consent events.

If these scripts remain active, they may fail to run correctly or trigger unexpected behavior once the CMP is removed.

### Step 4: Remove DSAR Compliance Pages

Consentmo may automatically create pages used for privacy requests such as:

• Data access requests
• Data updates
• Data deletion requests

These pages can be found in Shopify under:

**Online Store > Pages**

If these pages were created by Consentmo and are no longer needed, they can be removed.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-04-at-11581_52thym.png)

### Step 5: Uninstall the Consentmo App

After reviewing the theme, integrations, and settings:

1. Go to **Shopify Admin**
2. Navigate to **Apps**
3. Locate **Consentmo**
4. Click **Uninstall**

Once the app is removed, check the storefront to confirm that the previous cookie banner is no longer displayed.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-04-at-11593_2p0qcu.png)

### Last step

Once everything is clean, follow the official [Pandectes installation guide](https://help.pandectes.io/en/article/installation-guide-1ell1h8/)

After completing the installation guide, Pandectes will take over consent management for your storefront (and checkout, if applicable).