> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.pandectes.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Switching Consent Platforms: Osano to Pandectes ### Introduction If you previously used **Osano** and are now switching to **Pandectes GDPR Compliance**, you must first remove all Osano-related code from your Shopify theme. Running two consent platforms at the same time can cause duplicate banners and broken consent logic. Below is exactly what you need to check and remove. ### Step 1: Check your theme.liquid file Go to: **Online Store > Themes > Edit code > Layout > theme.liquid** Inside this file, look for an Osano script inside the `` section. It usually looks similar to: ```html ``` If you find it, delete the entire script tag. In the same file, also search for the following line: ```liquid {% render 'osano-shopify' %} ``` If it exists, remove it completely. Save the file after making changes. ### Step 2: Check the Snippets folder Still in **Edit code**, open the **Snippets** folder. ![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-04-at-12944_kee40j.png) Look for a file named: `osano-shopify.liquid` If it exists, **delete it entirely** and **save**. ### Step 3: Check Checkout (Shopify Plus only) || If your store is on Shopify Plus and Osano was added to checkout: Go to:** Online Store > Themes > Customize** and select **Checkout and customer accounts** from the top dropdown. ![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/screenshot-2026-03-04-at-13144_1v4bksp.png) In the **Sections panel** (usually Footer), check if there is an **“Osano CMP (Checkout)”** app block. If present, remove it and save. ### Step 4: Verify everything is removed Open your storefront in an **incognito window**. Confirm that: * No Osano banner appears * No `osano.js` file loads in the browser **Network** tab ### Last step Once everything is clean, follow the official **Pandectes installation guide**: [https://help.pandectes.io/en/article/installation-guide-1ell1h8/](https://help.pandectes.io/en/article/installation-guide-1ell1h8/) After completing the installation guide, Pandectes will take over consent management for your storefront (and checkout, if applicable).