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# What are the GDPR privacy policy requirements?

**Understand the GDPR privacy policy requirements for your Shopify store with our detailed guide. Ensure your policies meet compliance standards effectively.**

[Article 12 of the GDPR](https://gdpr-info.eu/art-12-gdpr/) requires that you communicate information about your processing of personal data in a way that is:

* concise
* transparent
* in clear and plain language
* intelligible
* easily accessible
* free of charge

In general, most privacy laws require you to inform your users about the following:

* name (or business name), location, and contact information
* what information you’re collecting from them (including names, email addresses, IP addresses, and any other information)
* what methods you are using to collect their information, e.g. cookies
* the purpose of collecting this information
* how you’re keeping their information safe
* whether or not it’s optional for them to share that information, how they can opt out, and the consequences of doing so
* any third-party services you’re using to collect, process, or store that information (such as an e-mail newsletter service, or advertising network)
    
You must be mindful of getting all of the relevant and required information about your store into your GDPR [privacy policy](/en/article/what-is-a-privacy-policy-1evh5sl/).

Don't have a Privacy Policy/Terms & Conditions page on your store yet? Follow [these instructions](https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos) to see how you can create your store policies.