Articles on: Integrations

Shopify Customer Privacy API

Shopify Customer Privacy API

Shopify offers a feature to limit the data collection of customers visiting your online store, as determined by their IP address. From inside your store, you can choose the countries in which the restriction is applied for marketing and analytics data collection.

Since our application has an integration with Shopify’s Customer Privacy API (which automatically blocks cookies and trackers installed either by Shopify directly or by any plugins that support it), first you have to select the countries to apply this restriction. The default is to select all EU countries.

This can be done by visiting Settings > Customer privacy

Because Shopify has no control over whether a third-party app or script tracks customers, they provide a consent tracking API for integration. This permission-tracking API has been integrated into our Pandectes GDPR Compliance app. Once the page has loaded and Shopify has banned the cookies, each customer can choose to opt-in or opt-out of the various cookie groups. When no country is selected, all Shopify cookies, including the Facebook Pixel native app cookies and Google Analytics native app cookies, will fire before consent is given from our banner. Also, the default cookies from Shopify are set as persistent cookies, not as session ones.

Shopify Tracking settings have been designed to comply with the Court of Justice of the European Union’s decision on cookies, which prohibits cookies - or other tracking technologies - from storing information on a user’s device. Since session cookies are removed after a user’s visit, and cannot be used to track the user over time, this solution abides by the requirements of the decision while retaining most functionality of the website, which means these Shopify Analytics cookies are not a part of opt-outs.

Read more about how to select regions for the our cookie banner.

Check out more about our integrations here.

Understanding Shopify's Customer Privacy API: A Brief Guide

Updated on: 27/05/2024

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