Article 12 of the GDPR requires that you communicate information about your processing of personal data in a way that is:

  • concise

  • transparent

  • in clear and plain language

  • intelligible

  • easily accessible

  • free of charge

In general, most privacy laws require you to inform your users about the following:

  • name (or business name), location, and contact information

  • what information you’re collecting from them (including names, email addresses, IP addresses, and any other information)

  • what methods you are using to collect their information, e.g. cookies

  • the purpose of collecting this information

  • how you’re keeping their information safe

  • whether or not it’s optional for them to share that information, how they can opt out, and the consequences of doing so

  • any third-party services you’re using to collect, process, or store that information (such as an e-mail newsletter service, or advertising network)

You must be mindful of getting all of the relevant and required information about your store into your GDPR privacy policy.

Don't have a Privacy Policy/Terms & Conditions page on your store yet? Follow these instructions to see how you can create your store policies.

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