4 Steps to Ensure Compliance

Overview

This guide explains the main setup steps for Pandectes GDPR Compliance after installation.

Follow these steps to connect Shopify Customer Privacy settings, enable the app embed, configure the banner, and add the required privacy pages.

Before you start

Make sure you have installed the Pandectes GDPR Compliance app from the Shopify App Store.

Setup steps

The setup includes four main steps:

1. Sync Shopify Customer Privacy settings
2. Enable the Pandectes app embed
3. Configure banner behavior
4. Add privacy and data request pages

Step 1: Sync Shopify Customer Privacy settings

To avoid showing two cookie banners, remove Shopify’s default cookie banner when Pandectes is used as your consent banner.

1. In Shopify admin, go to Settings.
2. Select Customer Privacy.
3. Click Cookie Banner.
4. Confirm that Pandectes GDPR Compliance appears under installed privacy apps.
5. Click Remove cookie banner.

Step 2: Enable the app embed

The app embed allows the Pandectes banner to load on your storefront.

1. In Shopify admin, go to Online Store > Themes.
2. Click Customize on your live theme.
3. Open App embeds from the left toolbar.
4. Find Pandectes Core.
5. Turn it ON.
6. Click Save.

Step 3: Configure banner behavior

Open the Pandectes GDPR Compliance app from your Shopify admin.

Go to Settings > Banner > Layout and configure the banner based on the version your store is using.

New banner version

The new banner uses consent models and regional rules instead of predefined banner types.

Read the full guide here: Consent model and regions for the new banner.

Legacy banner version

For the legacy banner, select the Banner Type that matches your consent setup.

Use Preferences if you want visitors to manage consent by cookie category.

Step 4: Add privacy and data request pages

Visitors should be able to read your privacy information and manage data-related requests.

A) Link your Privacy Policy

Your banner should include a link to your Privacy Policy page.

If you do not have one, follow this guide: Create a Privacy Policy page.

To add the link:

1. Go to Settings > Banner > Content.
2. Find the Links section.
3. Select your privacy policy page.

Use a relative path, such as /pages/privacy-policy, if your store uses multiple domains or languages.

B) Add the Customer Data Requests page

The Customer Data Requests page lets visitors submit data-related requests from your storefront.

Follow this guide: How to create a Customer Data Request page.

Need help?

Contact Pandectes support from inside the app or by email at [email protected].

Updated on: 03/07/2026