Articles on: FAQ

How to uninstall or remove our application in Shopify

This article will show you how to uninstall our application entirely from your Shopify store. If you didn’t add any script from our app into your theme or created a Customer data requests (DSR) page, you can typically delete the app from Shopify! Else please check what you should do from Step 4 up to Step 7.

Shopify is an excellent platform for online stores because it allows you to easily add and remove apps to enhance the functionality of your store. To uninstall an app, you can access the app's menu or go to the Apps section in Shopify and remove it from there.

To uninstall our app in Shopify, check out the few steps below:

Step 1: Go to Settings, then go to Apps and sales channels

Log in to your store with the store owner's account, then go to the `Settings` option in the bottom right. In Settings, visit `Apps and sales channels`.

A list of the apps installed in your store is on display. You can find our app and click the Uninstall link next to it.

Step 3: Click Uninstall

A window will pop up asking you to confirm your decision. Click the red `Uninstall` button to remove the app permanently.

Step 4: Edit theme code

Navigate to your theme, click on the three dots and click edit code.

Step 5: Remove the rules script

From the list of Layout assets, select the main theme.liquid to open in the editor. The code will be at the top of this section. Just remove it and click save.

Depending on the version of the application you have, you will need to delete one of the following codes:

<!-- Pandectes tag-rules: place always first on your head section --><script src="{{ 'pandectes-rules.min.js' | asset_url }}"></script>

{% render "pandectes-rules" %}

Please repeat the same step if you have added this script to your password.liquid and/or your checkout.liquid files.

Step 6: Delete the Customer data requests page

If you have generated a Customer data requests (DSR) page from our application, you would need to delete it.

Navigate to your theme
Click on the pages

Delete the DSR page created by our app

Step 7: Delete the cookies declaration page

If you have added a cookie declaration page, you would need to remove it.

Navigate to your theme
Click on the pages

Delete the Cookie declaration page created by our app.

Updated on: 06/03/2024

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