Troubleshooting language switching with Langify and Pandectes
Discover how to troubleshoot and resolve language switching issues when using our app in combination with the Langify app.
Navigate to our app Settings section, locate the Cookie & HTML Storage page, and ensure the ly-lang-selected cookie is listed. If not, you can add it manually. This will help you list this cookie on your cookie policy or inside the banner where the cookie details may be presented.
It’s essential to note that our app does not block cookies. Instead, it blocks services that create cookies until user consent is obtained, ensuring GDPR compliance by preventing tracking before visitors give permission.
If the language switcher isn’t working correctly, then follow the next checkpoints:
Consult Langify support to guide their settings.
If it is not a Langify-related issue, the other possible reason is your theme settings, so you can ask Theme support.
Finally, you can temporarily disable our app and test the language switcher again.
If you encounter issues with language switching in Langify, ensure the ly-lang-selected cookie is on your cookie list under the Cookie & HTML Storage section. Remember, our app manages cookies by blocking services until consent is granted rather than directly blocking cookies, so if this cookie is not there, it is not because of our app. If problems persist, reach out to Langify support or your theme support.
Langify Cookie ly-lang-selected
Navigate to our app Settings section, locate the Cookie & HTML Storage page, and ensure the ly-lang-selected cookie is listed. If not, you can add it manually. This will help you list this cookie on your cookie policy or inside the banner where the cookie details may be presented.
It’s essential to note that our app does not block cookies. Instead, it blocks services that create cookies until user consent is obtained, ensuring GDPR compliance by preventing tracking before visitors give permission.
Troubleshooting
If the language switcher isn’t working correctly, then follow the next checkpoints:
Consult Langify support to guide their settings.
If it is not a Langify-related issue, the other possible reason is your theme settings, so you can ask Theme support.
Finally, you can temporarily disable our app and test the language switcher again.
Summary
If you encounter issues with language switching in Langify, ensure the ly-lang-selected cookie is on your cookie list under the Cookie & HTML Storage section. Remember, our app manages cookies by blocking services until consent is granted rather than directly blocking cookies, so if this cookie is not there, it is not because of our app. If problems persist, reach out to Langify support or your theme support.
Updated on: 12/11/2024
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