How to uninstall or remove our application in Shopify
Follow our straightforward guide on how to uninstall or remove our application from your Shopify store. Ensure a clean and trouble-free removal process.
This article will show you how to uninstall our application entirely from your Shopify store. To uninstall an app, you can access the app's menu or go to the Apps section in Shopify and remove it from there.
Before you uninstall our app, remember that our app provides:
Comprehensive GDPR/CCPA and other regulation compliance
Advanced cookie management tools: If there’s anything we can help with, let us know!
Below, you can follow the 4 steps to uninstall the app. Otherwise, you can check out our video guide.
If you faced any challenges, we’d love to help! Contact our support team for personalized assistance by clicking the chat icon on this page on the bottom right.
To uninstall our app in Shopify , check out the few steps below:
Step 1: App uninstall
Log in to your store with the store owner's account, then go to the Settings option in the bottom right. In Settings, visit Apps and sales channels .
A list of the apps installed in your store is on display. You can find our app and click the Uninstall link next to it.
A window will pop up asking you to confirm your decision. Click the red Uninstall button to remove the app permanently.
Step 2: Removing app files from theme
Navigate from the left menu to Online Store > Themes . On the main screen go to your theme, click on the three dots and click edit code.
From the list of Layout assets, select the main theme.liquid to open in the editor. The code will be at the top of this section. Just remove it and click save .
Depending on the version of the application you have, you will need to delete one of the following codes:
<!-- Pandectes tag-rules: place always first on your head section --><script src="{{ 'pandectes-rules.min.js' | asset_url }}"></script>
{% render "pandectes-rules" %}
Please repeat the same step if you have added this script to your password.liquid and/or your checkout.liquid files.
Step 3: Delete the Customer data requests page
If you have generated a Customer data requests (DSR) page from our application, you would need to delete it.
Navigate to your theme
Click on the pages
Delete the DSR page created by our app
Step 4: Delete the cookies declaration page
If you have added a cookie declaration page , you would need to remove it.
Navigate to your theme
Click on the pages
Delete the Cookie declaration page created by our app.
We’re always striving to improve our app. Could you share why you decided to uninstall? Your feedback is valuable and helps us serve you better. Click here to provide your feedback.
This article will show you how to uninstall our application entirely from your Shopify store. To uninstall an app, you can access the app's menu or go to the Apps section in Shopify and remove it from there.
Key features you might miss
Before you uninstall our app, remember that our app provides:
Comprehensive GDPR/CCPA and other regulation compliance
Advanced cookie management tools: If there’s anything we can help with, let us know!
Below, you can follow the 4 steps to uninstall the app. Otherwise, you can check out our video guide.
Having trouble?
If you faced any challenges, we’d love to help! Contact our support team for personalized assistance by clicking the chat icon on this page on the bottom right.
Step-by-Step video guide
Steps
To uninstall our app in Shopify , check out the few steps below:
Step 1: App uninstall
Log in to your store with the store owner's account, then go to the Settings option in the bottom right. In Settings, visit Apps and sales channels .
A list of the apps installed in your store is on display. You can find our app and click the Uninstall link next to it.
A window will pop up asking you to confirm your decision. Click the red Uninstall button to remove the app permanently.
Step 2: Removing app files from theme
Navigate from the left menu to Online Store > Themes . On the main screen go to your theme, click on the three dots and click edit code.
From the list of Layout assets, select the main theme.liquid to open in the editor. The code will be at the top of this section. Just remove it and click save .
Depending on the version of the application you have, you will need to delete one of the following codes:
<!-- Pandectes tag-rules: place always first on your head section --><script src="{{ 'pandectes-rules.min.js' | asset_url }}"></script>
{% render "pandectes-rules" %}
Please repeat the same step if you have added this script to your password.liquid and/or your checkout.liquid files.
Step 3: Delete the Customer data requests page
If you have generated a Customer data requests (DSR) page from our application, you would need to delete it.
Navigate to your theme
Click on the pages
Delete the DSR page created by our app
Step 4: Delete the cookies declaration page
If you have added a cookie declaration page , you would need to remove it.
Navigate to your theme
Click on the pages
Delete the Cookie declaration page created by our app.
We'd Love Your Feedback
We’re always striving to improve our app. Could you share why you decided to uninstall? Your feedback is valuable and helps us serve you better. Click here to provide your feedback.
Updated on: 19/12/2024
Thank you!