Articles on: FAQ

My theme has an option for GDPR banner, am I covered?

Many Shopify themes provide options to show a banner about GDPR that give the ability to your visitors to click on a button to accept your policy.


Although this seems to be a convenient solution, in fact is not a compliant solution for your store because this is just a visual banner and it not dealing with your store's tracking technologies.


GDPR requires a lot more than a banner that visually informed your visitors for your privacy and cookie policy.


In order to be compliant with GDPR you need to cover the following requirements:


  • Provide a banner about the use of cookies and other tracking technologies and request for consent by the visitor.
  • Ideally your banner should give to your visitors detailed consent options.
  • Your banner depending the user's consent preferences should allow or decline cookies and other tracking technologies in the future visits of this visitor.
  • Your banner needs to be integrated with Shopify's Customer Privacy API.
  • Provide a cookie policy page with a detailed and up to date list of tracking technologies of your store.
  • You need to collect the consents from your visitors and be able to find a specific consent in case of an audit.
  • You need to be able to handle data subject requests from your customers.


Updated on: 17/12/2024

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