How to hide the legal guarantee notice on gift cards, digital goods and other products

Overview

By default, Pandectes EU Warranty & GARAN shows the legal guarantee notice on your physical products. Some products should not show it. You control which ones on the Visibility options page.

Why exclusions matter

The legal guarantee notice is meant for physical goods sold to consumers. Showing it on exempt goods, such as gift cards, digital goods, services or B2B items, can create compliance risk. Review which of your products fall into these groups.

This article is general information, not legal advice. If you are unsure whether a product is exempt, check with your legal advisor.

Where to find it

Open Shopify Admin > Apps > Pandectes EU Warranty & GARAN > Visibility options. The banner at the top, Automatic exclusions protect compliance, sums up what the page does.

Visibility options page with the Markets card, Smart defaults, Exclude filters and the excluded products table

The page has four parts: Markets, Smart defaults, Exclude filters, and the list of excluded products.

Markets

EU markets only hides the notice outside the EU. Leave it off to show the notice in all markets.

If you browse your own store on a non-EU market while EU markets only is on, the notice is absent everywhere and the install looks broken. Switch to an EU market to check it.

Smart defaults `Plus`

Toggles that hide the notice automatically:

Toggle	What it matches
Digital products	Product type or tag Digital or Download.
Gift cards	Shopify gift card products.
Services	Product type contains "Service".
B2B / wholesale	Products sold only through wholesale or B2B channels.
Draft & password-protected products	Always on, marked Automatic. Unpublished and draft items are never shown the notice.

On Basic you can still switch these on. The card then reads Smart defaults are not active on your plan. Your choices are saved and start applying when you upgrade to Plus. Until then, the notice is not hidden automatically, so exclude those products with the filters below.

Exclude filters

Your own rules, available on every plan. Products matching any selected Tag, Product type, Vendor, or Collection do not show the legal guarantee notice or GARAN on the storefront.

Example: hide gift cards on Basic

On Basic, gift cards are not hidden automatically. To hide them:

Open Visibility options.
Expand Exclude filters and select Product type giftcard.
Save your changes.

Use the same approach for digital goods or services, for example with a Tag or Product type you already use for them.

The excluded products list

Below the cards, the table lists every product where the notice is hidden, with Product, Vendor, and Reason columns. The Reason column names the rule that hid it. This is the fastest way to answer "why is the notice missing on this product?". Use Filter excluded products to search the list. With no rules yet, it reads No products match these rules.

Some digital products may not appear in this list. Shopify only lets apps find them by product type or tag, such as Digital or Download. They are still excluded on your storefront.

The Excluded products tile on the Dashboard shows how many products are hidden.

Verify the exclusion

On Visibility options, find the product in the excluded products list and check its Reason.
Open the product page on your storefront in a private window.
Look under Add to cart. The legal guarantee notice should not appear.

Updated on: 08/10/2026

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