How to install and set up Pandectes EU Warranty & GARAN

Overview


Setting up Pandectes EU Warranty & GARAN takes four steps: tell the app what you sell, add two things to your theme, choose how the notice opens, and sync the official artwork. The app walks you through all four the first time you open it.


The notice does not go live until the artwork sync finishes, so plan to complete step 4 rather than stopping halfway.


Two theme changes are needed, not one. The Warranty app embed loads the script. The Pandectes Legal Notice block decides where the notice renders. Doing one without the other produces a page where nothing appears.


Before you start


  • An Online Store 2.0 theme, so the product template accepts app blocks.
  • Access to the theme editor for your published theme. The app checks the published theme, not a draft or duplicate.
  • Your storefront password page turned off if you want to verify the result yourself.


Install the app


  1. Install Pandectes EU Warranty & GARAN from the Shopify App Store.
  2. Open Shopify Admin > Apps > Pandectes EU Warranty & GARAN.


The app opens on Setup. You can leave at any time with Skip setup and configure everything manually later. While setup is unfinished, the sub-navigation shows only Plan; Notice, Garan, and Exclusion appear once you finish or skip.


Step 1: Store type


This sets sensible defaults. You can change all of it later.


  1. Tick We sell physical consumer goods to shoppers in the EU. This is what makes the mandatory notice apply.
  2. Tick We also sell digital products, gift cards, or B2B if that is true. It drives the default exclusions so the notice does not appear where it should not.
  3. Under Where do you sell? choose EU only or Worldwide.


Choosing EU only limits the notice to EU markets. You can change that later under Notice > Style > Markets.


  1. Select Next.


Step 2: Theme placement


Two sub-steps, each with a Check again button. The icon turns into a green check once the app detects the change.


Enable the Warranty app embed


  1. Select Enable app embed. The theme editor opens.
  2. Go to Theme settings > App embeds.
  3. Turn on Warranty.
  4. Save the theme.
  5. Return to the app and select Check again.



  1. Select Add notice block. The theme editor opens on a product template.
  2. Select Add block > Apps > Pandectes Legal Notice, or search for Pandectes.
  3. Drag the block under Add to cart (under the Buy buttons).
  4. Save the theme.
  5. Return to the app and select Check again.


The block is added per product template. If your store also uses product.subscription.json, product.bundle.json, or any other alternate product template, add the block to each one. Products on a template without the block show nothing, which is the most common cause of "it works on most products but not this one".


  1. Select Next.


Step 3: Notice defaults


  1. Under Legal notice, choose how the notice opens on the product page:
    • As a popup: a trigger that opens the artwork in a dialog.
    • Collapsed: a summary that expands to the artwork.
    • Always visible: the artwork renders inline on page load.
  3. Under Default language, pick the language shoppers see when their store language has no match.
  4. Check the Preview panel on the right. It uses dummy product data.
  5. Select Next.


Step 4: Official artwork


The app uploads the official colour notice images for all 24 EU languages into your Shopify files in one batch.


  1. Select Start artwork job.
  2. Wait. The counter moves from 0 of 24 ready towards 24 of 24 ready while Shopify processes the uploads.
  3. The card turns green and reads Official notice artwork v1 is ready when it is done.
  4. Select Finish setup.


Do not rename or delete those images in Shopify Content > Files. The app matches them by filename. Renaming them stops the notice from showing, and you will need to Re-sync official artwork to fix it.


The notice stays off until every image finishes processing. A card reading Processing or Not synced means shoppers are not yet seeing the notice.


Confirm the install


Open the app Dashboard. The Storefront card answers "is it installed?" without opening the theme:


Reads

What it means

App embed: App embed active

The Warranty app embed is on for the published theme.

Notice: Live

The Pandectes Legal Notice block is on the product template, with the number of products it covers.


Storefront card showing App embed active and Notice Live


The Catalog and Exclusion cards next to it show how many products have GARAN data and how many the notice skips.


If the artwork sync is still pending, an Official artwork card appears with the counter and a Re-sync official artwork button. Once everything is synced, that card is gone.


Then open a product page on your storefront. Depending on the display mode you picked, you should see either the artwork inline or a Legal guarantee trigger under Add to cart.


If nothing appears, work through Why the legal guarantee notice is not showing on a product page.


Next steps




Updated on: 23/09/2026

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