How to install and set up Pandectes EU Warranty & GARAN

Overview

Setting up Pandectes EU Warranty & GARAN takes four steps: tell the app what you sell, add two things to your theme, choose how the notice opens, and sync the official artwork. The app walks you through all four the first time you open it.

The notice does not go live until the artwork sync finishes, so plan to complete step 4 rather than stopping halfway.

Two theme changes are needed, not one. The Warranty app embed loads the script. The Pandectes Legal Notice block decides where the notice renders. Doing one without the other produces a page where nothing appears.

Before you start

An Online Store 2.0 theme, so the product template accepts app blocks.
Access to the theme editor for your published theme. The app checks the published theme, not a draft or duplicate.
Your storefront password page turned off if you want to verify the result yourself.

Install the app

Install Pandectes EU Warranty & GARAN from the Shopify App Store.
Open Shopify Admin > Apps > Pandectes EU Warranty & GARAN.

The app opens on Setup. You can leave at any time with Skip setup and configure everything manually later. While setup is unfinished, the sub-navigation shows only Plan; Legal Notice, Garan, and Exclusion rules appear once you finish or skip.

Step 1: Store type

This sets sensible defaults. You can change all of it later.

Tick We sell physical consumer goods to shoppers in the EU. This is what makes the mandatory notice apply.
Tick We also sell digital products, gift cards, or B2B if that is true. It drives the default exclusions so the notice does not appear where it should not.
Under Where do you sell? choose EU only or Worldwide.

Choosing EU only limits the notice to EU markets. You can change that later under Legal Notice > Style > Markets.

Select Next.

Step 2: Theme placement

Two sub-steps, each with a Check again button. The icon turns into a green check once the app detects the change.

Enable the Warranty app embed

Select Enable app embed. The theme editor opens.
Go to Theme settings > App embeds.
Turn on Warranty.
Save the theme.
Return to the app and select Check again.

Add the Pandectes Legal Notice block

Select Add notice block. The theme editor opens on a product template.
Select Add block > Apps > Pandectes Legal Notice, or search for Pandectes.
Drag the block under Add to cart (under the Buy buttons).
Save the theme.
Return to the app and select Check again.

The block is added per product template. If your store also uses product.subscription.json, product.bundle.json, or any other alternate product template, add the block to each one. Products on a template without the block show nothing, which is the most common cause of "it works on most products but not this one".

Select Next.

Step 3: Notice defaults

Under Legal notice, choose how the notice opens on the product page:
- As a popup: a trigger that opens the artwork in a dialog.
- Collapsed: a summary that expands to the artwork.
- Always visible: the artwork renders inline on page load.
Under Default language, pick the language shoppers see when their store language has no match.
Check the Preview panel on the right. It uses dummy product data.
Select Next.

Step 4: Official artwork

The app uploads the official colour notice images for all 24 EU languages into your Shopify files in one batch.

Select Start artwork job.
Wait. The counter moves from 0 of 24 ready towards 24 of 24 ready while Shopify processes the uploads.
The card turns green and reads Official notice artwork v1 is ready when it is done.
Select Finish setup.

Do not rename or delete those images in Shopify Content > Files. The app matches them by filename. Renaming them stops the notice from showing, and you will need to Re-sync official artwork to fix it.

The notice stays off until every image finishes processing. A card reading Processing or Not synced means shoppers are not yet seeing the notice.

Confirm the install

Open the app Dashboard. The Storefront status card answers "is it installed?" without opening the theme. A healthy install shows All checks passing next to the heading.

Row	Healthy state	What it means
App embed	`On`	The Warranty app embed is on, and the published theme is named underneath.
Legal Notice (Product)	`Live`	The Pandectes Legal Notice block is on your product template, with the number of products it covers.
Legal Notice (Cart)	`Plus`	Showing the notice in the cart is part of Plus. On Basic this is a locked feature, not a failed check.

Storefront status card with the App embed, Legal Notice (Product) and Legal Notice (Cart) rows

Check again, top right of the card, re-runs the theme check after you save the theme.

Under the card, three tiles summarise the rest: Products covered (how many products show the notice right now), Products with GARAN, and Exclusion rules (where the notice is hidden).

If the artwork sync is still pending, the notice is not live yet. Go back to setup step 4 and finish it.

Then open a product page on your storefront. Depending on the display mode you picked, you should see either the artwork inline or a Legal guarantee trigger under Add to cart.

If nothing appears, work through Why the legal guarantee notice is not showing on a product page.

Next steps

Review which products are excluded, and add your own rules: How to configure the legal guarantee notice.
Add GARAN data for products with a qualifying producer guarantee: How to add GARAN labels to your products.
Show the notice in the cart as well as the product page: How to show the legal guarantee notice in the cart.

Updated on: 27/09/2026

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