Banner – New Version

• Custom styling with CSS

  Add custom CSS to the new banner from the Style tab when the built-in style controls are not enough.Few readers

• How to Re-open the Cookie Banner with a Menu Link (New Version)

  Add a Cookie settings link to your Shopify menu so visitors can reopen the new banner.Few readers

• Cookie Domain Setup and Cross-Domain Consent (New Version)

  Share consent across a main domain and its subdomains on the new banner.Few readers

• How to improve drop in statistics in Shopify or 3rd party Analytics (New Version)

  Banner settings that make it easier for visitors to accept cookies and reduce drops in analytics data.Few readers

• Bots blocking (New Version)

  Hide the new banner for known bots and crawlers with the Bots & crawlers card in Cookie banner > Advanced.Few readers

• How to create a banner that meets Google’s banner requirements (New Version)

  Set up the new banner for Google consent requirements.Few readers

• Explicit & Implied Consent (New Version)

  Treat closing the banner as consent given or denied on the new banner.Few readers

• How to show the banner on specific pages (New Version)

  Control which store pages show the consent banner using path rules, with examples for the homepage, products, collections, and policy pages.Few readers

• Using the Live Banner Preview Mode

  Preview banner changes on your real storefront in real time and share the preview link with your team.Few readers

• How to customize banner style, colors, logos, and buttons (New Version)

  Match the New Banner to your store branding using the Style tab: logos, button styles, colors, fonts, surfaces, and custom CSS.Few readers

• How to switch to the new banner or switch back to the previous version

  Upgrade from the Legacy Banner to the New Banner, or switch back, and check CSS, JavaScript API, and reopen behavior after the change.Few readers

• How to enable and customize the Consent widget (New Version)

  Turn on the New Banner consent widget so visitors can reopen cookie choices, see consent status, and use Accept or Decline from a compact control.Few readers

• How to edit banner texts and links (New Version)

  Edit cookie notice, preferences, and widget copy on the Content tab, and add privacy policy, imprint, and Google partner links.Few readers

• How to use different banner layouts on mobile and desktop (New Version)

  Set New Banner layout and style independently for mobile and desktop using Mobile same as desktop or Mobile different from desktop.Few readers

• How to add a language menu on the banner (New Version)

  Let visitors switch New Banner language from the header language menu, and connect it to Language and Translations settings.Few readers

• How to use enforced consent (modals) on the new banner

  Show the New Banner as a modal overlay, optionally lock background scroll, and understand how that affects close actions.Few readers

• How to fix the banner hiding behind theme elements (New Version)

  Raise the New Banner z-index on the Style tab, or add CSS, when sticky headers, chat widgets, or apps cover the consent dialog.Few readers

• How to show Do not sell or share my data on the banner (New Version)

  Enable the in-banner Do not sell or share my data toggle on the New Banner and connect it to Shopify Customer privacy regions.Few readers

• How to reset banner layout and style without losing texts (New Version)

  Reset New Banner layout, style, and advanced defaults while keeping banner status, texts, and logos.Few readers

• Bots and crawlers: control banner behavior and consent records

  Control what the new banner does for bots, crawlers and scanners.Few readers

• How to enable, disable, or test the banner in admin-only mode (New Version)

  Use the New Banner status bar to disable the banner, show it only to logged-in admins, or enable it for all visitors.Few readers

• How to group cookies by provider in the preferences dialog (New Version)

  Show cookies under each category and group them by provider in the New Banner preferences dialog.Few readers

• How to reload the page or redirect visitors after they decline (New Version)

  Use New Banner follow-up actions to reload after consent, redirect visitors who decline all cookies, or sync consent across browser tabs.Few readers

• Is the cookie banner accessible? WCAG 2.2 AA and ADA (New Version)

  The New Banner is WCAG 2.2 Level AA certified by an independent audit. How focus, keyboard navigation, and links work, and how to answer common ADA audit findings.Few readers

• Consent Dialogs (New Version)

  Choose between Cookie notice, Cookie notice & Preferences, or Preferences only on the new banner.Few readers

• Customizing the layout of the banner (New Version)

  Set the dialog type, position, width, animation and buttons of the new banner on the Layout tab.Few readers

• Advanced Banner Settings (New Version)

  Control how the banner closes, stores consent, and appears on the Advanced tab of the new banner.Few readers

• Adding emoji icons to your banner

  Add emojis to your GDPR/CCPA banner together with the content you want to have a little fun with. This way you can add some humor and increase engagement 🥳 You can add the emojis by adding the appropriate dec or hex code. You can find a complete list with their dec & hex codes here. Please avoid the copy and paste of emojis that you find on the web because most of the time their code is not valid and you may see “?” instead of them inFew readers

Banner – Legacy Version

• Cookie Banner Modes (Legacy Version)

  In this article, we analyze the various banner modes available in the app in detail and how they can be configured to meet different compliance needs (GDPR, ePrivacy Directive, etc.). Cookie Banner on your Shopify store: Step By Step The different modes are listed below. Informative Behavior: All cookies (essential & non-essential) are allowed by default when pages load and cannot be blocked. Usage: This banner is purely informational. It explains to visPopular

• How to re-open the banner with menu link (Legacy Version)

  Discover how to reopen the consent banner on your Shopify store via a menu link with our guide. Learn the steps to enhance user accessibility and compliance. Introduction Privacy and consent are not just regulatory requirements; they're foundational to building trust with your customers. Recognizing that visitor preferences may change over time, we've developed a feature that puts the power back in their hands, making consent management more accessible and transparent. How it workPopular

• Customizing the layout of the banner (Legacy Version)

  You can customize the layout and styling of your banner directly inside the application. This allows you to create a look and feel that matches your organization’s branding and user experience. To access these options, navigate to: Cookie banner > Style Position Choose where and how the banner will appear on your website: Popup: Centered on the screen. Overlay: Works like the popup, but blocks the page until the user interacts with the banner. Bar at the top: FixSome readers

• Explicit & Implied Consent (Legacy Version)

  This article applies to the Legacy Banner (v4) and explains where to find and configure the implied consent setting. If you are on the New Banner, please refer to the Explicit & Implied Consent (New Version) article. Users must be given a choice regarding how their data is tracked. This article explains the two main approaches to cookie consent, implied and explicit, and how they relate to privacFew readers

• Cookie Domain Setup and Cross-Domain Consent (Legacy Version)

  This article applies to the Legacy** Banner** (v4). If you are on the New Banner, please refer to the Cookie Domain Setup and Cross-Domain Consent (New Version) article. When your store runs on both a main domain and one or more subdomains, you may encounter issues where the cookie banner reappears even if the visitor has already given consent. This happens because by default, coFew readers

• How to improve drop in statistics in Shopify or 3rd party Analytics (Legacy Version)

  Learn how to improve drop-in statistics in Shopify or third-party analytics with our comprehensive guide. Discover effective strategies to enhance your store's performance while staying fully GDPR compliant. Introduction You might be experiencing the following situation: Your Shopify or third-party analytics (Google Analytics, Microsoft Clarity, etc.) used to look normal. But after installing the Pandectes GDPR Compliance app, you noticed a drop in your stats. This is an **expecteFew readers

• How to show the banner on specific pages (Legacy Version)

  This article applies to the Legacy Banner. If you are on the New Banner, please refer to How to show the banner on specific pages (New Version). Learn to display the consent banner on selected pages of your Shopify store with our guide. Tailor user experience and comply with privacy regulations. If you would like to show the banner only on the home page or if you would like to hide tFew readers

• Bots blocking (Legacy Version)

  This article applies to the Legacy Banner. If you are on the New Banner, please refer to Bots Blocking (New Version). By having this option active our application checks if the store is visited by a bot and is not running for this session. In other words if a bot visits the storefront and this option is checked, then the page will load and the app will not work at all. In our app, we perform bot detection by matchFew readers

• How to create a banner that meets Google’s banner requirements (Legacy Version)

  This article applies to the Legacy Banner. If you are on the New Banner, please refer to How to create a banner that meets Google's banner requirements (New Version). In this article you will learn how to setup Pandectes in order to provide a banner to your store based on Google’s banner requirements. Beginning in March 2024, you'll need to use a CMP that supporFew readers

• Custom styling with CSS (Legacy Banner)

  Add custom CSS on the Legacy Banner Style tab for merchants still on the previous banner UI. Available on paid plans. New stores should use the New Banner guide.Few readers

Auto blocker

• Manual script blocking guide

  **Follow our manual script blocking guide to enhance privacy and compliance in your Shopify store. ** Learn how to effectively block scripts with step-by-step instructions. Introduction While auto-blocking is a quick and easy way to prevent cookies from being set, there are several reasons to want to consider manually marking up script tags to prevent them from setting cookies prior to consent. Manually blocking cookies has a far lesser impPopular

• About automatic blocking

  Discover the benefits and setup of automatic blocking with our detailed guide. Learn how to implement this feature to enhance website compliance and security. Introduction Auto blocker is a new feature that is now part of the core functionality in the Pandectes GDPR Compliance application. This article covers the most common questions regarding this new and improved approach to handling scripts and ensuring Prior Consent in your store. Why auto-blocking is important Auto-blPopular

• Auto blocker Setup Guide

  Enabling Auto Blocker inside our app's Auto Blocker Settings page makes it easy to use. By default, the Auto Blocker works through our app embed. This means that our app can block any script that you have selected, which loads either through an app that loads as an app embed or as an app pixel. If you manually load scripts on your theme.liquid, or use apps that don't load as app embed (legacy apps), follow the Manual Setup below. Also, if you load scripts from Google Tag Manager, we haveSome readers

• How to set up Custom Blocking rules

  How to set up Custom Blocking rules.Few readers

Geolocation (Legacy)

• Geolocation

  You can configure Geolocation Settings to determine which consent model, behaviors, and content will be shown to visitors depending on their location. This ensures your store displays the right banner based on the applicable privacy laws in each region. How Geolocation Detection Works Our built-in geolocation detection service identifies the visitor’s general location (approximately at the city level). The location is not stored. It is used only to determine which geolFew readers

Cookie categories

• Targeting Cookies

  Learn how to manage targeting cookies in your Shopify store with our comprehensive guide. Enhance user experience and comply with privacy regulations effectively. What are cookies? A brief explanation What are cookies? A brief explanation Targeting Cookies Targeting and advertising cookies are specially designed to collect information from you on your device in order to display ads based on related topics of interest. Advertisers place these cookies on tSome readers

• Customizing the cookie categories

  Cookies (as well script tags that create cookies) can be classified into one of the following categories: Strictly necessary Functionality Performance Targeting Unclassified Can I create new cookie categories? It is not possible to create additional categories. The user’s consent will be for the entire category e.g. all functionality cookies/scripts, all performance cookies/scripts, and/or all targeting cookies/scripts. Can I delete one of the categories? The number oSome readers

• Performance Cookies

  **With our detailed guide, understand the role of performance cookies in your Shopify store. ** Learn how to manage and utilize these cookies to enhance user experience. What are cookies? What are cookies? A brief explanation Performance Cookies Performance cookies track how users interact with a website and collect anonymous data on how they do so. These cookies collect data to improve the functionality of a website. Performance cookies are used to collecSome readers

• Strictly Necessary Cookies

  **Discover the importance of strictly necessary cookies for your Shopify store. ** Learn how to manage these essential cookies to ensure your site's functionality and compliance. What are cookies? A brief explanation What are cookies? A brief explanation Strictly Necessary Cookies Strictly required cookies are cookies that must be present in order for the website to perform its fundamental tasks. They are required in order to utilize the website functions suFew readers

• Functionality Cookies

  ** Learn about functionality cookies and their importance for your Shopify store. ** Our guide explains how to manage and use these cookies to improve site performance. What are cookies? A brief explanation What are cookies? A brief explanation Functionality Cookies Functionality cookies permit websites to keep in mind the person’s web website online alternatives and alternatives they make at the web website online along with username, region, and language.Few readers

• Cookie Settings

  In this part of the app, you can manage your store cookies and how they will be presented to the store visitors if they select to give consent for specific categories of cookies from the cookie banner. The first time the app is installed the cookie scanner runs in order to collect all store's cookies. In order to perform additional scans, you will need to upgrade to a paid plan. With the help of our cookie database, the app auto categorizes theFew readers

Cookies & HTML storage

• Manually add a cookie to the cookie list

  Help Center article.Few readers

• Cookies & HTML Storage

  Review scanned cookies and HTML storage, edit categories, and see what each Pandectes plan can scan.Few readers

Cookies declaration

• About the Cookie Declaration

  Easily understand the basics of setting up a Cookie Declaration on your Shopify store. This powerful, automated feature helps you stay compliant with global privacy regulations, no manual input required. Note: The Cookie Declaration is available on all paid plans. What Is the Cookie Declaration? The Cookie Declaration acts as a dynamic, auto-updating cookie policy page for your store. After running a cookie scan, our app automatically generates a declaration containSome readers

• How to create a Cookies Declaration page

  Add a Cookies Declaration page to your store with the Pandectes Declaration block.Few readers

Consent model & regions (New Version)

• Consent Model & Regions (New Version)

  Choose how consent is collected and where the banner shows, using Consent model & regions on the new banner.Few readers

• How to set Auto Pilot or a custom consent model per region (New Version)

  Choose Strict opt-in, Standard opt-out, Auto Pilot, or Custom per-region consent on Settings > Consent model & regions for the New Banner.Few readers

• How to show the banner only in selected regions (New Version)

  Limit New Banner visibility with Settings > Consent model & regions worldwide vs region list, instead of Legacy Geolocation.Few readers

Language & translations

• How to add a multilingual cookie consent banner?

  Ensure full accessibility and compliance for international customers by enabling a multilingual cookie consent banner in your Shopify store with Pandectes GDPR Compliance. Introduction A multilingual banner ensures that visitors from different regions see your consent message in their own language. This improves trust, accessibility, and compliance with international regulations such as GDPR, CCPA, LGPD, and others. This guide walks you through the steps to configure a multilinguaSome readers

• Supported Languages

  Discover the languages supported by our Shopify app with this guide. Expand your store’s reach by catering to a diverse global audience. Banner, Preference Dialog, Web Accessibility, EU Withdrawal, Cookies declaration, Customer data requests support text in the following languages. Additionally, the application provides default text in the languages as indicated below. If you want to edit either the default text or add your own translations in additional languages you can use the [translatFew readers

• Translations

  Each tool inside the application supports translation with pre-configured text for the supported languages. In order to access translations, please navigate to the Settings options on the left side menu and then select Language & translations. ![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/image_4ipi5h.Few readers

Cookie scanner

• Cookie Scanner Settings

  Run manual scans, schedule automatic scans, add your store password and choose follow-up actions for the Pandectes cookie scanner.Few readers

Checkout block

• Checkout block

  Let customers give consent on the checkout pages. Understand how to use the checkout block feature in your Shopify store with our comprehensive guide. Ensure a seamless and compliant checkout process. All Shopify plans can add our checkout block to the thank you page. Introduction In this article, we describe how you can add our cookie banner inside your checkout by adding our checkout extension. Our extension follows the recent updates from Shopify about Shopify Checkout Extensibility.Some readers

Custom storefront

• Does the app work on headless stores?

  Does the app work on headless stores?.Few readers

• Custom storefront

  Custom storefront.Few readers

Do not sell my data

• How the do not sell my data feature works

  Understand how the Do Not Sell My Data page, link and banner work for visitors in opt-out regions.Few readers

Customer data requests

• Customer data requests FAQs

  Find answers to common questions about customer data requests in Shopify stores. Our FAQs guide helps you manage and respond to data requests effectively. What actions will be required to complete a DSR? DSRs involve six activities: Discovery, Access, Rectification, Export, and Deletion. What are your data sources? The main data source on your store is the personal data of your customers which includes their information and their orders. In case you use other apps that track custFew readers

• Customer Data Requests

  In this article you can find more details about Customer data requests inside Pandectes GDPR Compliance for Shopify. Introduction Managing customer data requests is required under GDPR and other data regulations. Support guest visitors You can give the option to a guest visitor (someone that has not yet logged in but he has already an account or has made an order already to the store) to make requests about his data. Once inside theFew readers

• How to create a Customer Data Request page

  Create a Customer Data Requests page in your Shopify store with the Pandectes Data Requests block and add it to your footer menu.Few readers

• How to handle the Data Deletion Requests

  See how customers request data deletion and how you review the request and erase their personal data in Shopify.Some readers

• How to handle the Export Customer Data Requests

  See how customers request a data export and how you review the request and export the data from Shopify.Few readers

• How to handle the Update Customer Data Requests

  If your customers need to update their personal data on your store using the Pandectes GDPR Compliance app, here’s how they can request these changes, whether they are logged in or visiting as guests. This guide will help you, as a merchant, understand the steps your customers will follow. How Customers Make a Data Update Request A) Guest Visitors (Logged Out or No Account) 1. Navigating to the Customer Data Requests Page If a customer does not have an account or has never placFew readers

• How to add the Privacy Center to Shopify customer accounts

  Add the Pandectes Privacy Center page to your customers' account so signed-in shoppers can review their cookie consent and send data requests.Few readers

Email templates

• Email templates

  Overview The Email Templates section allows you to customize the automated emails that are sent to customers and to you as the merchant when customer data requests are submitted through your store. These emails are triggered automatically by the app. You do not need to send them manually. Editing the templates lets you adjust the wording, formatting, and content to match your store's tone and branding. To access Email Templates, go to Settings → Email templates. Available templaFew readers

Notifications

• Customizing Notifications

  Customizing Notifications.Few readers

Reset User Consents

• Reset User Consents

  Overview The Reset User Consents feature allows you to clear previously collected consent choices from your store visitors. After resetting, all visitors will be asked again to provide their cookie preferences when they revisit your store. This is useful when your consent setup or legal messaging changes and you need to collect updated consent. How It WorksFew readers

IAB/TCF

• IAB TCF v2.3 Compliance with Pandectes

  The IAB’s Transparency and Consent Framework (TCF) is a standardized system created to promote transparency and compliance in digital advertising, specifically targeting GDPR regulations. It provides guidelines and technical specifications for Consent Management Platforms (CMPs) to manage user consent and preferences for data processing. In line with this industry standard, Pandectes has registered with the IAB as a certified CMP with ID 445. This certificaSome readers

Web Accessibility

• Accessibility Widget

  Overview The Pandectes Accessibility Widget helps visitors adjust the storefront experience based on their accessibility preferences. Visitors can use the widget to change visual presentation, improve readability, and enable navigation or reading aids. This article explains how the widget works, how to control its visibility, and how to configure its main settings. How it works The accessibility widget loads on the storefront through the Shopify theme app embed. The widget display dFew readers

• How to Write an Accessibility Statement for Your Store

  Write and publish an accessibility statement for your store and link it from your accessibility widget.Few readers

• How to open the Accessibility from a link using a custom trigger

  Overview This guide explains how to let visitors open the Pandectes web accessibility dialog from a custom link, menu item, button, or theme element. This is useful when you want to add a Web Accessibility link to your footer, header, or another visible area of your storefront. When Enable custom trigger is enabled, the default floating accessibility launcher is hidden. Visitors will open the accessibility dialog only through the custom trigger you configure. How the custom tFew readers

• Custom styling with CSS on Web Accessibility

  Our app allows you to fully customize the appearance of the web accessibility by using custom CSS. Inside the web accessibility settings, you’ll find a CSS editor under the Style tab where you can add your own styles. These styles are applied directly to the web accessibility components loaded on your website or app. This article explains how web accessibility is structured and how to target each element with CSS selectors. Banner Architecture Overview The entire consent system isFew readers

• How screen reader works in the Accessibility Widget

  Screen Reader The Screen Reader feature in the Accessibility Widget provides spoken feedback as visitors explore your store. When enabled, the browser reads aloud information about the content or control the visitor selects, using the language configured in the accessibility menu. This feature is designed as a read-aloud assistant for visitors who benefit from hearing page content. It is not a replacement for dedicatedFew readers

• EU Withdrawal

  Summary From 19 June 2026, EU consumer law requires online traders to offer a digital withdrawal function for eligible B2C distance contracts concluded through an online interface. In Germany, this is known as the Widerrufsbutton (withdrawal button). Pandectes helps you publish a storefront withdrawal form, collect structured requests, send confirmation emails, and manage submissions from your Shopify admin, without building a custom solution from scratch. Important: This arFew readers

• Store Scanning

  Run the Pandectes store scanner, read the scan report and review the cookies and trackers it finds.Few readers

• Eu Withdrawal - Email Templates

  In this guide, you will learn how to use the email template editor for eu withdrawal emails. Follow the next steps to edit subjects and bodies, insert Liquid variables, preview emails, send tests, and restore defaults. Navigate to Apps > Pandectes > EU Withdrawal > Email editor. Steps 1. Open the withdrawal email editor Navigate to Apps > Pandectes > EU Withdrawal > Email editor. From here you can edit the email messages used by the withdrawal request flow. ![](https://storFew readers

• Eu withdrawal - Products Selection

  In this guide, you will learn how to let customers choose which products from an order to include in a withdrawal request. Follow the next steps to enable product selection and review submitted items. Steps 1. Open Withdrawal Settings From your Shopify admin, open Apps > Pandectes > EU Withdrawal > Settings. 2. Enable product selection In the **ValidationFew readers

• Customer Data Requests - Email Templates

  In this guide, you will learn how to use the refreshed email-template editor for customer data request emails. Follow the next steps to edit subjects and bodies, insert Liquid variables, preview emails, send tests, and restore defaults. Navigate to Apps > Pandectes > All settings > Email templates. Steps 1. Open the email templates editor Navigate to Apps > Pandectes > All settings > Email templates. On this page you can edit the email templates used for customer data requesFew readers